Frequently Asked Questions
We have answers :)
What is a MentalHappy Cheerbox?
A Cheerbox is fun and motivational self care package.
Who is a Cheerbox for?
Anyone you know who may need a little encouragement, support, helping getting through a tough time or someone who needs to cheered on! Even if that person is yourself:) We got you covered!
What’s inside the Cheerbox?
Inside a Cheerbox are 4 amazing items we call, “Happiness Tools”: a Gratitude Jar, Notebook of Positive Aspects and the 2 other items are specially hand crafted Happiness Tools that are personalized to the recipient’s likes and/or situation...it’s a surprise that will sure to uplift, motivate and inspire the awesome human within you or the recipient.
Why the Gratitude and Notebook of Positive Aspects?
At MentalHappy it is our desire that humans seek to find happiness within themselves for a lasting experience. Focusing on the positive and showing appreciation towards your life “as it is” helps to create a more lasting “happy feeling”. The happiness tools are just fun ways of helping you explore self, relax, be creative and have fun.
Can I pick what items go in the box specifically?
No. Purchaser may only select from item categories. Why? because that is part of the awesome surprise! MentalHappy has a production team who are always creatively customizing items of every Cheerbox to each recipient.
Can I send you all an item to add to the Cheerbox?
All items you wish to add to Cheerbox are subject to approval. You may send us an email to Support@MentalHappy.com to let us know what it is you want to add. Common items other humans wish to add are a personalized card or photo. All items must be mailed to us at the sender's expense.
How long will it take for recipient to receive the Cheerbox?
Because each Cheerbox is customized to order, please allow up to 3-5 business days from time of order to delivery.
Will the recipient know the who is sending the Cheerbox?
The recipient will receive a unique ID that will allow he or she to view sender information online.
Can I send Someone a Cheerbox Anonymously?
The sender has the option to remain anonymous so your secret is safe with us;)
What if I started filling out a Cheerbox order but I do not have all of the recipient's information?
You can always log back in to complete order once you have information by clicking “Login”.
How much does a Cheerbox cost?
$49.00 USD + $10 Shipping. Other shipping rates apply for international orders.
Can I have a Cheerbox rushed or sent next day?
Yes, you can rush a Cheerbox order for $19 additional (includes shipping)
What is the “Pay It Forward” note card for?
The Pay it Forward note card is an amazing way to pass on positive vibes and intentions to someone else. If you give positive vibes out, you will surely get it in return:)
If I do not know the recipient's address, may I have the Cheerbox sent to my address?
You may have a Cheerbox sent to yourself and hand deliver to the recipient. However, for security purposes, Cheerbox is not to be opened by anyone other than intended recipient.
Someone sent me a Cheerbox how do I find out who sent it?
What is “Drop Someone a Hint”?
Drop someone a hint means you can fill out a Cheerbox request form and we will send an email to the person you wish to have order you a Cheerbox. Or you can share it on your social media so that anyone can send you some cheer.
What if I am an Organization/Business/HR looking to order a large volume of Cheerboxes for an occasion or event, can you guys do that?
Yep! We do those all the time:) Email us at Hi@MentalHappy.com with your contact information, deadline, and any specialty requests. visit https//:www.MentalHappy.com/workplace to learn more and contact a happiness manager for help.
Do you you all offer volume pricing?
Yep! Let us know how many Cheerboxes you need. Some large volume orders may be subject to security deposit.