Find answers to your questions here.
Q: What type of support groups are available on the platform?
answer:

A: All support groups on the platform are led by experts and cover a range of life and health-related topics. Our system will match you to the best options, or you can search for available groups.

Can I try a group before I pay?
answer:

A: You can start any group for free with a 14-day trial period. No credit card is required at signup.

Will I be matched to a support group?
answer:

A: You may be offered group suggestions based on your answers during our wellness in-take process at signup.

How much does it cost to join an expert-led support group?
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A: Group fees vary depending on the price set by the group leader. They can be free, donation-based, one-time payment, or monthly.

Are there any additional fees outside the cost of the support group?
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A: We collect a small 5% fee to cover credit card processing charges.

Is there a minimum age required to join or sign up?
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A: Individuals must be 18 or older to register for a member account.

Is there an option to be anonymous?
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A: You can ask questions anonymously within your peer support group. However, group members are unable to be fully anonymous on the platform for safety and trust reasons.

Can I submit insurance to pay for my support group?
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A: No, our platform does not accept insurance.

What is a Support Group Leader (SGL)?
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A: Support Group Leaders facilitate talks and exercises tailored to each group to promote constructive dialogue and personal growth.

I don't know what support group I want to join. Is there a general community?
answer:

A: Yes, there is a MentalHappy Community you can join.

Does MentalHappy offer one-on-one therapy services?
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A: No, MentalHappy only offers expert-led peer support groups.

Is there a long-term commitment to joining a support group?
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A: No, you can cancel at any time.

I have questions about a particular group. How do I contact the group leader?
answer:

Send the group name and questions to us at support@mentalhappy.com.

How do I get technical support?
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